Best practices for launching the application, navigating the hypercare phase, measuring adoption through key performance indicators (KPIs), and establishing effective channels to communicate with users and process valuable user feedback.
3 articles
Introduction to post-go-live support and user communicationExplore helpful practices to proceed with after going live with your application.
Post-go-live supportBest practices after launching your application: hypercare phase, measuring product adoption, KPI measuring tools and more.
User communication and feedbackRecommendations on how to approach communication with your end-users and gathering feedback.