Understanding the regulations around data storage
The European Union (EU) General Data Protection Regulation (GDPR) sets out detailed compliance requirements for companies and organizations on collecting, storing, and managing personal data. These regulations apply both to European organizations that process the personal data of individuals in the EU, and to organizations outside the EU that target EU residents. These storage regulations also apply to email data and so we need to ensure that you are able to manage your data in accordance with regulations.
1.1 Ensuring compliance with data storage regulations
You can ensure that the mail configuration for your application complies with GDPR. While building your application, you are able to use the demonstration (demo) setting that is configured to the Betty Blocks domain*. In this way, test emails sent while building your application comply with EU storage regulations.
* The Betty Blocks domain communicates via Flowmailer - a 3rd party provider that is GDPR-compliant and ISO 27001 certified.
Once you are ready to move your application to production for making it available to end users, you need to reconfigure the mail settings to either SMTP (where available within your organization) or to a 3rd party provider such as Mandrill or Flowmailer. Contact either your local IT department or your 3rd party provider for configuration details.
What is changed?
Demo settings are applied as the default for applications created after 26/10/2021. You can update existing applications to ensure compliance with EU data regulations. Where SMTP is already configured for your applications, these settings are maintained in the Mail configuration form.
Recommendation: Please check or change settings as appropriate for your application/organization in the Mail form tab. How you work with this form is described in the following.
Applying mail settings
You can apply or update the mail configuration in the Mail form in your application settings. To navigate to the Mail form, navigate from the betty blocks platform to My Betty Blocks as follows:
Open My Betty Blocks and click on the application options |
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Complete the configuration settings required by clicking on the corresponding radio button. You can select either:
Note: Existing applications built before 26/10/2021 can be updated for compliance. Where SMTP is already configured, settings are automatically updated. |
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You can specify the authentication mechanism that you want to be applied based on your mail configuration based on the details provided by your IT department. Select the
Tip: Contact your IT department for obtaining the required SMTP configuration details for your application. |
Applying additional security
Please, check if you need to apply additional security such as Sender Policy Framework (SPF) or Domain Keys Identification Mail (DKIM) around your mail configurations. Contact your 3rd party provider or in-house IT networking team for details.
Note: The SMTP settings override platform-send error mails. All error emails will be sent from the SMTP server once the mail configuration has been completed.