The support team at Betty Blocks offers a range of extra services to help customers get the most out of their application experience. Here are a few examples of the extra services offered:
*A user requesting these services might get charged depending on the service request. Please contact support for further details.
Application migration
Migrating your application to another zone in Betty Blocks may be necessary for a few different scenarios, such as:
Scaling: If your application has grown in size and complexity, it may require more resources to run efficiently. Moving it to a different (private) zone can provide access to more resources, such as additional servers or increased processing power, that can help your application run more smoothly.
Regional requirements: If your application needs to comply with certain regulations or data privacy laws, it may need to be hosted in a specific region. Moving your application to a zone in the required region can help ensure compliance with these regulations.
Migrating your application to another zone in Betty Blocks can provide several benefits, such as improved performance and compliance with regulations. It’s important to carefully evaluate your application’s needs and requirements to determine whether a migration is necessary and to work closely with Betty Blocks' support to ensure a smooth and successful transition.
This service consists of the following elements:
Moving the application’s metadata to the new (private) zone
Moving the database to the new (private) zone
Testing the basic functionality after moving the application
Administration and communication
Restore application
Restoring your application in Betty Blocks may be necessary for a few different scenarios, such as:
Accidental deletion: If you accidentally delete an important component or block in your application, you can restore it to a previous version to recover the lost data.
Testing: If you’re testing out changes to your application, you may want to create a backup of the current version so that you can revert to it if the changes don’t work out as planned.
Rollback: In the event of an issue or error with your application, you may need to roll back to a previous version to restore functionality.
Being able to restore your application in Betty Blocks is important because it provides a safety net and helps ensure that your application remains functional and operational, even in the event of accidental changes or errors. It can save time and effort by allowing you to revert to a previous version rather than having to recreate the work you’ve already done.
This service consists of the following elements:
Restore the metadata of the application
Exporting, monitoring, and importing the database
Testing the basic functionality after moving the application
Administration and communication
Database export
Exporting your database from your application in Betty Blocks can be useful for a few reasons, such as:
Backup: By exporting your database, you create a backup copy of all your application’s data. This can be helpful in case you accidentally delete or lose some data in your application, as you can easily restore data from the backup.
Migration: If you plan to migrate your application, you’ll need to transfer your database. Exporting your database makes it easy to transfer all your data to another (local) environment.
Data analysis: You can use the exported data to perform analysis and generate reports on your application’s performance. This can help you identify areas of improvement and optimize your application.
Compliance: In some cases, you may be required by regulations or company policies to retain a copy of your application’s data. Exporting your database ensures that you have a copy of your data that you can store securely and access as needed.
Exporting your database from your application in Betty Blocks provides a safety net and enables you to use your data in other ways. It’s important to ensure that you store the exported data securely and follow best practices for data management to protect your sensitive information.
This service consists of the following elements:
Exporting the database
Sharing the exported data with the customer securely
Administration and communication
Data to sandbox
Copying data to a sandbox environment in Betty Blocks can be beneficial in a few different scenarios, such as:
Testing: You can use a sandbox environment to test changes to your application without affecting the live production environment. By copying data to a sandbox, you can work with a realistic dataset and test new features or updates before rolling them out to your production environment.
Development: If you’re making significant changes to your application, you may want to work in a separate development environment to avoid disrupting the live production environment. Copying data to a sandbox environment allows you to work with a replica of your production data while developing and testing new features.
Training: If you have new team members who need to learn how to use your application, you can use a sandbox environment to provide a safe and realistic training environment. By copying data to a sandbox, you can create a realistic training environment that replicates your production data and workflows.
Troubleshooting: If you’re experiencing issues or errors in your production environment, you can use a sandbox environment to troubleshoot and debug the issue without affecting the live environment. By copying data to a sandbox, you can work with a replica of your production data to diagnose and fix the issue.
Copying data to a sandbox environment in Betty Blocks provides a safe and realistic environment for testing, development, training, and troubleshooting. It’s important to follow best practices for data management and security to protect your sensitive information when working in a sandbox environment.
This service consists of the following elements:
Data migration (data copy) from a production environment to a sandbox
Install/renew SSL certificate
Renewing or installing an SSL certificate in Betty Blocks for your custom domain is important for a few reasons:
Security: SSL certificates provide encryption and authentication for your website, ensuring that sensitive information exchanged between your users and your website is secure. Without an SSL certificate, your website is vulnerable to attacks such as man-in-the-middle attacks and data theft.
Trust: An SSL certificate is a signal to your users that your website is trustworthy and that you take their security and privacy seriously. Visitors are more likely to trust your website and complete transactions if they see that your website is secure and has a valid SSL certificate.
Compliance: In some industries or regions, SSL certificates are required by law or regulation. If your website deals with sensitive information such as credit card numbers or personal data, you may be required to have a valid SSL certificate to comply with regulations.
SEO: Google and other search engines prefer websites with SSL certificates, as they prioritize website security in their search rankings. Having a valid SSL certificate can improve your website’s visibility in search results and drive more traffic to your website.
Renewing or installing an SSL certificate in Betty Blocks for your custom domain is crucial for ensuring the security and trustworthiness of your website, complying with regulations, and improving your website’s visibility and search engine rankings.
This service consists of the following elements:
SSL installation or renewal of the current certificate
Please submit your SSL certificates to our support department, a minimum of 14 days before the launch (or expiration) date of your website's certificate.
Favicon
A favicon is a small icon or image that appears in the browser tab and bookmarks of your website. Installing a favicon on your Betty Blocks application can be important for a few reasons:
Branding: A favicon can help to reinforce your brand identity and make your website more recognizable. By using your company logo or a relevant image, you can create a consistent and professional brand image that extends to the browser tab and bookmarks.
Navigation: A favicon can help users quickly locate your website among their open browser tabs or bookmarks. By providing a visual cue, users can more easily navigate to your website and differentiate it from other websites they may have opened.
Professionalism: A favicon can help to make your website look more professional and polished. By taking the time to create and install a favicon, you demonstrate attention to detail and a commitment to creating a high-quality user experience.
Technical reasons: In some cases, a favicon can be required for technical reasons, such as for certain browser features or compatibility with certain devices.
Installing a favicon on your Betty Blocks application can help to improve your branding, navigation, and professionalism, while also potentially meeting technical requirements. It is a small but important detail that can contribute to the overall user experience of your website.
This service consists of the following elements:
Installation of a custom favicon for your front-end application
Clear classic-gen downloads and imports
Removing import and export files automatically in the classic back-office, using a service without relying on end users to do it manually in Betty Blocks is important for a few reasons:
Improved performance: Import and export files can take up valuable storage space and slow down the performance of your Betty Blocks application. By regularly removing these files, you can ensure that your application is running smoothly and efficiently.
Data protection: Import and export files may contain sensitive data such as personal information, financial details, or other confidential information. If these files are not properly deleted when no longer needed, they can pose a risk to data protection and privacy. Automatically removing these files can ensure that sensitive information is properly managed and deleted according to data protection regulations.
Convenience: Manually managing import and export files can be time-consuming and tedious, especially when dealing with large amounts of data. Automating the process can save time and effort, freeing up resources for other important tasks.
Compliance: In some industries or regions, data management regulations require the regular deletion of old or unnecessary files. Failing to comply with these regulations can result in fines and legal consequences. Automating the removal of import and export files can ensure compliance with these regulations.
Removing import and export files automatically by using this service can improve performance, protect sensitive data, save time, and ensure compliance with data management regulations. By relying on automation, you can streamline your application management and ensure that your Betty Blocks application is running efficiently and effectively.
This service consists of the following elements:
Removing import and export files automatically for the specified user(s), without an end user having to do this manually.
ADFS SSO
Using ADFS (Active Directory Federation Services) Single Sign-On (SSO) for your Betty Blocks back-office provides several benefits:
Simplified Login Experience: With ADFS SSO, your back-office users can use their existing Active Directory credentials to access the back office. This eliminates the need for users to remember multiple login credentials and simplifies the login experience.
Improved Security: ADFS SSO provides an additional layer of security to your back office by requiring users to authenticate through your organization's Active Directory. This helps prevent unauthorized access and protects your back office from potential security threats.
Easy User Management: By integrating with Active Directory, you can easily manage user access to your back office. You can add or remove users from your back-office by simply managing their access within Active Directory, rather than having to manage users individually within Betty Blocks.
Time and Cost Savings: By using ADFS SSO, you can save time and reduce the costs associated with managing user access to your back office. You don’t need to create and manage separate user accounts in Betty Blocks, and you don’t need to invest in additional infrastructure to manage user authentication.
Using ADFS SSO for your Betty Blocks back-office provides a simplified login experience, improved security, easy user management, and time and cost savings. Integrating with Active Directory ensures that your back office is secure, efficient, and user-friendly.
Azure SSO
Using Azure Single Sign-On (SSO) for your Betty Blocks back-office provides several benefits:
Simplified Login Experience: With Azure SSO, your back-office users can use their existing Azure Active Directory (AD) credentials to access the back-office. This eliminates the need for users to remember multiple login credentials and simplifies the login experience.
Improved Security: Azure SSO provides an additional layer of security to your back office by requiring users to authenticate through Azure AD. This helps prevent unauthorized access and protects your back office from potential security threats.
Easy User Management: By integrating with Azure AD, you can easily manage user access to your back office. You can add or remove users from your back office by simply managing their access within Azure AD, rather than having to manage users individually within Betty Blocks.
Time and Cost Savings: By using Azure SSO, you can save time and reduce the costs associated with managing user access to your back office. You don’t need to create and manage separate user accounts in Betty Blocks, and you don’t need to invest in additional infrastructure to manage user authentication.
Using Azure SSO for your Betty Blocks back-office provides a simplified login experience, improved security, easy user management, and time and cost savings. Integrating with Azure AD ensures that your back office is secure, efficient, and user-friendly.
Betty Blocks support
The support team at Betty Blocks is dedicated to helping customers succeed with the platform. Whether you need assistance while building, migration, optimization, or troubleshooting, the support team is available to help you every step of the way.